Complaints and Greivances

Several avenues exist within the framework of the college by which students may express informal concerns, formal complaints, and grievances depending on the nature of the issue. Many times, complaints are filed because there is a misunderstanding, a miscommunication, or a lack of full knowledge regarding a policy or procedure. These types of complaints can usually be resolved by a meeting with the parties involved. Students should refer to the Complaint and Grievance Processes section of the South College Catalog, which can be accessed at www.south.edu, for more information and steps needed to resolve issues. It is the expectation of all South College students to attempt resolution within the South College processes before contacting external agencies.