May 05, 2024  
2020-2021 Catalog Volume XXX Ver 2 
    
2020-2021 Catalog Volume XXX Ver 2 [ARCHIVED CATALOG]

MBA 5546 Service Marketing Strategies


Lecture: 3 Lab: 0 Practica: 0 Total Credits: 3
This course examines marketing strategies for services. Theories, principles, applications, and case studies for the service industry are examined.  Major topics include customer specifications, aligning service design and standards, delivering, performing, and managing service requirements.

Prerequisite(s): MBA 5800