Apr 29, 2024  
2020-2022 Catalog Volume XXX Ver 3 
    
2020-2022 Catalog Volume XXX Ver 3 [ARCHIVED CATALOG]

MBA 5548 Service Marketing Strategis


Lecture: 4.5 Lab: 0 Practica: 0 Total Credits: 4.5
This course examines marketing strategies for services. Theories, principles, applications, and case studies for the service industry are examined.  Major topics include customer specifications, aligning service design and standards, delivering, performing, and managing service requirements.