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  South College offers more than 60 degree and certificate programs in Knoxville, Asheville, Nashville, and Atlanta to help you become a more knowledgeable and marketable professional. Each curriculum is designed to prepare you for the career of your choice in a challenging and supportive environment. We’re here with you every step of the way, starting with the admissions process.
  
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  South College offers more than 60 Certificate, Associate, Bachelor’s, Master’s, and Doctoral programs to meet the needs of students across Tennessee, North Carolina, and Georgia. We are constantly developing new academic programs based on local, regional, and national employment trends for our locations in Knoxville, Nashville, Asheville and online. Each curriculum is designed is to prepare you for the career of your choice in a challenging and supportive environment. We’re here with you every step of the way, starting with the admissions process.
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Asheville Campus

140 Sweeten Creek Road
Asheville, NC 28803
(828) 398-2500
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Knoxville Campus

3904 Lonas Drive
Knoxville, TN 37909
(865) 251-1800
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Knoxville Parkside

400 Goodys Ln
Knoxville, TN 37922
(865) 251-1800
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Nashville Campus

616 Marriott Dr.
Nashville, TN 37214
(629) 802-3000
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2600 Century Parkway NE
Atlanta, GA 30345
(470) 322-1200
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South College is authorized for operation as a postsecondary education institution by the Tennessee Higher Education Commission. In order to view detailed job placement and graduation information on the programs offered by South College, please visit www.tn.gov/thec and click on the Authorized Institutions Data button. Programs, credential levels, technology, and scheduling options vary by campus and are subject to change. Not all online programs are available to residents of all U.S. states. ©2019 South College. Institutional Disclosure Privacy Policy. Equal Opportunity Statement Sitemap

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Jan 15, 2025

2023-2025 Catalog Volume XXXI Ver 1

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MBA 5548 Service Marketing Strategies

Lecture: 4.5 Lab: 0 Practica: 0 Total Credits: 4.5
This course examines marketing strategies for services. Theories, principles, applications, and case studies for the service industry are examined. Major topics include customer specifications, aligning service design and standards, delivering, performing, and managing service requirements.