May 11, 2024  
2023-2025 Catalog Volume XXXI Ver 1 
    
2023-2025 Catalog Volume XXXI Ver 1

MBA 5548 Service Marketing Strategies


Lecture: 4.5 Lab: 0 Practica: 0 Total Credits: 4.5
This course examines marketing strategies for services. Theories, principles, applications, and case studies for the service industry are examined.  Major topics include customer specifications, aligning service design and standards, delivering, performing, and managing service requirements.