Feb 24, 2024  
2023-2025 Catalog Volume XXXI Ver 1 
    
2023-2025 Catalog Volume XXXI Ver 1

Information Technology Management, MS


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Program Overview

The Master of Science in IT Management program is designed for those qualified individuals who wish to continue their academic credentials in the field of information technology management. The required coursework consists of 45 quarter credit hours connecting technology essentials with leadership principles. The program must be completed within a maximum timeframe of 24 months. The courses are conducted in an online delivery format through a competency-based education (CBE) approach. A faculty model is utilized designed for a 1:1 faculty/student relationship that promotes and involves substantive faculty/student interaction. The faculty engage students through a variety of technology exercises, analysis projects, written papers, presentations, and qualitative and quantitative feedback.

Students are empowered within this learning model to apply their learning in practice each term, demonstrating their understanding by creating a portfolio of work. The guiding principle is for students to collaborate with their instructor and create a learning plan that individualizes each demonstration of mastery specific to their field, rather than a predetermined theoretical application. Each course has a set of competencies that can be demonstrated through application of the topic in the students’ field. To that end, the courses are written to address competency, not a specific subject matter.

Mission

The Master of Science in Information Technology Management program is designed to prepare students to leverage personnel, technology, and resources to meet the technological demands of their organization. The mission of the program is to provide organizations with leaders that possess a technological understanding and project management skills to lead, analyze, design, and deploy IT solutions throughout the organization to scale and improve the technological efficiency of the organization.

Learning Outcomes

Graduates completing the program will accomplish the following outcomes:

  1. Analyze business needs, risks, and requirements to design a comprehensive software solution to a set of business problems.
  2. Lead technology initiatives across an organization.
  3. Manage project teams to develop or deploy software solutions in a business setting.
  4. Research computing problems and apply the latest technology and published findings to provide better solutions.
  5. Apply theory, research, and practice to a selected project and plan a software solution.

Admission Requirements

Applicants interested in any Master of Science program offered within the School of Computer Science and Engineering are required to meet individually, either in person or via telephone, with an admissions representative and program faculty to discuss the program and all requirements.

Applicants must provide a completed South College application for admission and application to the program. Those selected for admission will provide the following:

  1. Evidence of completion of a bachelor’s degree from an accredited institution of higher education in computer science, information technology, information systems, or a closely related field OR evidence of completion of a bachelor’s degree in any field with a completed certificate program or qualifying bootcamp evidencing significant experience in the discipline of computer science or information technology;
  2. Evidence of a cumulative 3.0 undergraduate grade point average for admittance.

Academic Participation and Withdrawal

Administrative Withdrawal Policy

If at the end of a term, the student has not completed at least 50% of one course and has been inactive for more than 60 days, the student will be administratively withdrawn from the program. If a student, who was administratively withdrawn (due to non-participation), wishes to continue with the program, the student must formally re-apply through standard admissions process. The request for readmission must be submitted to the Vice President for Competency-Based Education. Since such student did not complete at least one course within a 6-month term, if granted readmission, the student will be placed on academic probation upon re-entry into the program.

Withdrawal Policy (within term)

If a student withdraws after the end of the 4th month of any 6-month term, the student will be issued a W grade for any uncompleted courses, unless the student was on academic probation for not completing a course the prior term. In this case, the student will receive a letter grade of F for the course.

If a student withdraws after the 5th month of any 6-month term, any course that is not completed will receive the letter grade of F.

Participation Policy

Students must participate within the first 14 days of the start of any term. Failure to participate within this period will result in the student being withdrawn from the program. Additionally, students must complete one formative or summative assessment with the first 30 days of any term to remain active for the term.

A withdrawal is considered to be official when a student notifies the Registrar’s Office or the Dean of Academic and Students Services (Knoxville) in addition to the Vice President of Academic Improvement. No other college official has the authority to accept official withdrawals from the Master of Science in Information Technology Management program.  Students are requested to submit a withdrawal request in writing via their South College email address.

Academic Standards, Candidate Progress, and Grading

Upon entering the graduate certificate program, students are encouraged to confer with their Advisor as needed. Students’ academic progress is monitored each 6-month term to ensure satisfactory progression which is considered mastery of at least one course per term after one term of probation. Students not eligible for progression to the next term will be notified of dismissal. If a student is dismissed or voluntarily withdraws from the program, a formal application for re-entry is required and program requirements in effect at that time must be met.

Student deficiencies that may impact academic standing, which may include warning, probation, or dismissal from the program, are monitored by the Advisor.

Categories of Academic Standing are:

  • Good Standing: Status of a student who has met academic requirements in a satisfactory manner.
  • Warning: Status of a student whose academic performance places him/her in jeopardy of falling below the minimum stated grade required or progression.
  • Probation: Status of a student who has failed to receive master in at least one course within a 6-month term. Following a term of probation, the student will either return to Good Standing by satisfactorily completing at least one course in the subsequent term or be dismissed from the program. A student who is dismissed must seek readmission to the program. A student is allowed only one readmission to the Master of Science in Information Technology Management program.
  • Dismissal: Action whereby a student is dismissed from the program due to failure to adhere to academic and program requirements and/or policies or procedures as specified in the South College Catalog, the South College Student Handbook, and/or the Graduate Program Handbook. The Program Director recommends dismissal and forwards the recommendation to the School of Computer Science and Engineering Dean who after approval forwards the recommendation to the Vice Chancellor of Institutional Advancement and Effectiveness.

Grading

Course Instructors determine mastery of competencies and the resulting final grade in all courses. The requirements of each course are found in the course syllabus.

Letter Grade

Quality Points

Percentage Score Range

A (Mastery)

4.00

90-100%

 

 

 

Grievance Process

Students are encouraged to discuss any concern with their advisor. If satisfaction cannot be attained at this level, and the students wants to make his/her concern official at the School of Computer Science and Engineering level, the student must complete a Grievance Form. Every effort will be made to resolve the concern at the School of Computer Science and Engineering level. If the grievance cannot be resolved at that level, the students should then follow the College’s grievance process outlined in the current South College Student Handbook Catalog and Student Handbook available on the institutional website and on the student portal.

Graduation Requirements

For a student to graduate from the Master of Science in Information Technology Management program, the student must be in a good academic and professional standing, have had satisfactory progress in all quarters of the academic program, and satisfactorily complete the following: 

  • Successfully complete the required quarter credit hours of academic coursework. 
  • Evidence a minimum cumulative grade point average of 3.00 or above for the required coursework. 
  • Achieve a designation of “mastery” for all course competencies.
  • Complete all required South College and program documents in preparation for graduation. 
  • Honor all professional and financial obligations to South College. 

South College reserves the right, and the student, by the act of matriculation, concedes to give South College the right to require withdrawal at any time the college deems it necessary to safeguard the standards of scholarship, conduct, and compliance with regulations, or for such other reasons deemed appropriate by South College as set forth in the South College Student Handbook and/or the South College Catalog.

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