Feb 24, 2024  
2020-2022 Catalog Volume XXX Ver 3 
    
2020-2022 Catalog Volume XXX Ver 3 [ARCHIVED CATALOG]

BBA 3941 Hotel & Lodging Management & Operations


Lecture: 4.5 Lab: 0 Practica: 0 Total Credits: 4.5
This course introduces students to the basics of facilities management in core lodging segments, focusing on operational procedures, guest relations, and interaction between operational departments. The course highlights the importance of customer service and operational efficiencies to improve profitability and organizational results.

Prerequisite(s): BBA 3921  and BBA 4051  with a grade of C or better